QUALITY ASSURANCE

The quality assurance program to support SeaPort-E ensures each task order customer is provided the opportunity to provide feedback by contacting the RPI Group SeaPort-E Customer Service point of contact.  Additionally a quality survey is provided to the customer to measure performance in the following areas:

  • Process Management
  • Program Management
  • Engineering
  • Support Activities

Quality assurance surveys may be administered at any time and will be conducted at least once every calendar year for a task order.